Personal details
Please contact us via chat or email; we will do this for you. But please note that we can only correct one mistake without your documents.
In other cases, please request personal details change by providing the following documents:
Photo of your ID document. Accepted documents are:
Passport.
National ID.
Driving license.
A selfie with the same ID document in hand near your face.
Phone number
Please request a phone number change via email sent from your registered email address.
Address
Please contact us via chat or email by providing a utility bill or a bank statement in original PDF format or as a photo of a physical document. The document can't be older than 3 months.
Note that we do not accept screenshots of photos.
Email change
You can change your registered email.
Please get in touch with us via your new email, providing the following documents:
Photo of your ID document. Accepted documents are:
Passport.
National ID.
Driving license.
A selfie with the same ID document in hand near your face.